Collect Diagnostic Logs in AVDF

login audit vault system by 'support' user and then switch to 'root' user.

cd /usr/local/dbfw/bin/priv

and run diagnostic package

./dbfw-diagnostics-package.rb

this command will generate the diagnostics zipfile and write its name to stdout. This may then be copied from the system using any normal method.

chmod 775 /usr/local/dbfw/tmp/diagnostics_avs_2020_06_01_05_35_22_0A6239CD75E1EE716B5428EF358F893D.zip


Diagnostic  file path: /usr/local/dbfw/tmp/

Download the diagnostic file and share with oracle support engineer.

AVDF Sowing failed upgrade after installing pre-upgrade package

We installed AVDF 12.2.0.12 pre-upgrade package and rebooted the machine. After the server  reboot it was showing failed upgrade on console and ssh session.

Error:

SYSTEM_STATE=RECOVERY 

INSTALL_STATE=NOT_APPLICABLE

BOOT_STATE=RUNTIME

MIGRATION_SET=POSTRDBMS

MIGRATION_SET_HASH=1000F81C5C6727EF98748CA8CEF2BDA1FFF2B5E855EA86D4AFEFF19AC7EFC206

MIGRATION_SET_STATE=SUCCEEDED

MIGRATION=87

MIGRATION_STATE=SUCCEEDED

MIGRATION_DETAILS=6C61737420286173206E6F626F647929

UPGRADE_STATE=PRE_UPGRADING 

Solution:

The issue is with the pre-upgrade package in place the RPM is going to trigger a recovery state message.

Remove the pre-upgrade package and update /etc/sysconfig/avdf

SYSTEM_STATE="RUNTIME"

UPGRADE_STATE="NOT_APPLICABLE"

If the warning messages is seen again that its in recovery state

/usr/bin/install -m 0644 -o root -g root /dev/null /etc/motd -- will clear the MOTD and avoid false warnings

AVDF 12.2.0.12 Upgrade Failed

[root@avs upgrade]# /usr/bin/avdf-upgrade --confirm

Please wait while validating SHA256 checksum for /var/dbfw/upgrade/avdf-upgrade-12.2.0.12.0.iso

Checksum validation successfull for /var/dbfw/upgrade/avdf-upgrade-12.2.0.12.0.iso

Mounting /var/dbfw/upgrade/avdf-upgrade-12.2.0.12.0.iso on /images

mount: /var/dbfw/upgrade/avdf-upgrade-12.2.0.12.0.iso is write-protected, mounting read-only

Successfuly mounted /var/dbfw/upgrade/avdf-upgrade-12.2.0.12.0.iso on /images

Power loss during upgrade may cause data loss. Do not power

off during upgrade.

Please review Note ID 2235931.1 for a current list of known issues.

Failed to apply update: Not all processes were stopped: 35700 or the processes have been restarted.

Failed to apply update: /images/upgrade/lib/common.rb:606:in `stop_nonroot_processes'

upgrade.rb:107:in `upgrade'

upgrade.rb:258:in `<main>'

Unmounted /var/dbfw/upgrade/avdf-upgrade-12.2.0.12.0.iso on /images

Solution:

If you have open multiple ssh sessions please close all sessions and reconnect only one ssh session and start your upgrade or simply start your upgrade by taking Audit Vault server's console.